(A study published in JAMA Network Open on 400000 people across the US in 2024 showed that only ~40% of Americans trusted their doctors in January 2024 compared to 71% in April 2020).

Of patient-physician relationship, trust should be the foundation
Only if there is trust would patients follow the recommendations
Of their doctors, and if they do not trust what physicians say
It leads to poor outcomes and dissatisfaction in every way
*
There are so many factors that undermine
Trust in physicians that it is difficult to define
A pathway to improving this crucial component
Of the relationship between the two, and prevent
Further erosion of trust in the healthcare system as a whole
In overall deterioration of public health, mistrust plays a huge role
*
The fee for service model is increasingly obscure
To both patients and physicians, healthcare providers are unsure
Of the costs of services that they provide
While patients perceive they’re being taken for a ride
While insurance and pharmaceutical companies increasingly dictate care
Patients interact only with their healthcare teams, they are only aware
Of what they are told by their providers, and if their care is too expensive
They unfortunately view their doctors in a manner negative
*
This is a predicament that I reflect on every day
This is a challenge that is not expected to go away
How do I make patients believe that I’m on their side
That I make recommendations in good faith and have nothing to hide?
*
I think it is imperative for me to familiarize
Myself with costs that patients face, I’ve realized
That often my evidence-based treatment plans for patients designed
To improve their conditions are unaffordable for them- I find
Belatedly that the reasons behind their noncompliance (and resentment)
Are the skyrocketing costs to a great extent
I try to gain their trust at the first meeting before
Adding on procedures and medications more
*
It would be dishonest of me not to say
That the system incentivizes us in such a way
That we lean towards doing more procedures indeed
Thus patients are recommended procedures that they may not always need
The truth of unnecessary procedures probably has been overblown
But the erosion of trust is largely due to this factor alone
*
My trustworthiness is at the heart of what I do
I hope I can not only build but uphold patients’ trust in me too

Our oncologist, who was an absolute genius, moved to another town and transferred our care to another doc within the hospital system. This doc is good, but very different than the original doc. Hard to say we don’t trust him–we had better trust him!– but we talk about his different personality quite a lot. It’s hard when you have to make a change.
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I understand completely- trust is built over time in any relationship. That is why retention of healthcare professionals is important, but often ignored by corporate health systems that view us as interchangeable entities.
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