
The patient before me has several health conditions
That need to be addressed, I must find the most pressing ones
That I can try to fix in a short visit today
Unfortunately my patient has a lot to say
His anecdotes illustrate how his health has an impact
On his daily life, but in the interest of time, with as much tact
As I can muster, I interrupt him to tell him about my plan
I must wrap up the visit as fast as I can
I am being impatient, I am quite aware
In reality, it is not that I don’t care
I’ve already spent twice the amount of time allotted to me
There are other patients in the clinic that I need to see
While I would love to listen to that one patient, it would not be fair
To my other patients, for whom I would have less time to spare
*
Patience is a hard skill to master, for certain
It is even harder to practice when
You feel squeezed past the limits of efficiency
It seems difficult to listen patiently
To patients trying to tell you how they feel
In long-winded ways, you don’t have the time to deal
With their stories, you have to get to the next patient too
Running late with each patient is something you cannot afford to do
Because if you did, the workflow would stagnate
You cannot spend thirty minutes for every fifteen-minute visit on your template
*
Patience is not easy to summon on a busy day
But whenever unexpectedly I have extra time, I try to stay
A little longer in patients’ rooms to have conversations
About their lives, their concerns, their strengths and limitations
Not every visit can be as detailed, I know
I work on being patient each time things are slow

I can really appreciate when a doctor spends time in the room with me. On the other hand, I can relate to sitting and waiting for the doctor to show and wondering why I have spent hours in the office just waiting! It is definitely a balancing act for you.
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