With the service provided I have not been fully satisfied
But I’ve been asked for a review-I know they have tried
To cater to me as the customer in the best possible way
Somehow things have not gone well today
Between giving an average versus a five-star review
I am feeling conflicted in what I should do
On one hand, the service was not as good as it should have been
On the other hand, the service providers’ dependence on reviews I have seen
Should I think about them or other customers is the conundrum I face
Before overthinking it further, my cursor on the number 5 I place
*
Reviews rule the world, and often it takes just a few
Dissatisfied customers leaving a bad review
To close the service down, on razor thin margins they run
A bad review for work done with honesty helps no one
*
Unless gross dishonesty in the service provided I detect
I leave stellar reviews, though I still expect
Exceptional service wherever I go
My dissatisfaction through reviews I do not care to show
Passion...unbridled 