The portal through which my patients can communicate with me
Has been overflowing with messages, and I cannot answer each one satisfactorily
This is a growing problem that healthcare providers face
For AI to get involved, this would theoretically be a good place..
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Recently I had a message from a caregiver who seemed to be
Exhausted from her increasing caregiving responsibility
As her patient seemed to be on a downward slide
There was nothing I could do that would provide
A solution to her problems or even give her comfort
As I stared at the screen making a dispirited effort
To reply, an AI-generated answer popped up before me
It used a soothing tone and for the caregiver expressed empathy
But the AI-generated reply her concerns did not address
I read the well-worded answer, and I was not impressed
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I am constantly being offered suggestions on how to reply
To my patients, the answer being crafted by AI
Not once have I found a reply that I could use
AI is obsequious and sycophantic, and I cannot choose
Words that ring so hollow and so different from what I would say
I would rather leave messages unanswered than reply to them this way..
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AI can write emails and make them sound nice
But when patients reach out to me for medical advice
They want my opinion, not generic gibberish from a chatbot
Therefore replies to patient queries, AI shall answer not
Passion...unbridled 